Deleting your data

Last updated: October 3, 2026

If you want your data deleted, use one of the options below.

If you are a business owner

  • In the dashboard, remove the connected account on the Channels page: that account's access token is deleted immediately.
  • Delete the business on the Settings page: conversations, customer records, products and posts are permanently deleted.
  • You can also revoke Ozvelo's access from your Facebook, Instagram, LinkedIn or Google account settings (for Google: account permissions).
  • To delete your entire account, email info@ozvelo.com from your registered address.

If you messaged a business

To have your conversation and contact record deleted, email info@ozvelo.com stating which business and which channel (username or phone number) you wrote from. After verifying the request we will delete your data within 30 days at the latest and let you know.

Marketing emails

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